Whole Foods Market is with you every step of your health and wellness journey, and we're committed to providing you with the best tools and information to help you understand and use your health benefits.
If you're unsure what plan you're enrolled in or how it covers services, visit the Benefits Enrollment Portal or call the Whole Foods Market Benefits Center at 888-681-2249 Monday through Friday, 7 a.m. to 7 p.m. CT.
You can access your plan's details and a digital version of your ID card anytime by selecting your plan below:
Before you head off to a provider's office or a care facility, consider these important money and time savers:
Being proactive when it comes to your health can help you identify health problems early before they become serious and more costly to treat. All our Whole Foods Market medical plans cover in-network preventive services, including age-recommended screenings and vaccinations, at no cost to you.
Here are some tips to help you take advantage of the preventive benefits our plans offer:
If you're enrolled in any of our Aflac voluntary plans (I.e., Accident, Critical Illness, or Hospital Indemnity) and complete a preventive screening or routine physical exam, you can apply for a $50 wellness credit. For more information on how to apply, contact Aflac at 800-433-3036 or click Wellness Benefit Claim to file a claim. To learn more about the Aflac voluntary plans, visit the Aflac Learning Hub.
Sometimes, you or a family member may need care after hours, on a weekend or a holiday—or at a time when your primary care provider (PCP) is not available. It pays to know the best move for seeking care, both in terms of time spent and what you pay for services. This downloadable guide helps you get the care you need when and where you need it.
When you're sick with minor illnesses like a cold, flu, sinus infection, and more, consider MDLive. You'll be connected with a doctor or behavioral health provider anytime by phone or video. MDLive visits are less costly than urgent care and ER visits and allow for the convenience of care without leaving your home. The cost will vary based on your selected medical plan. See the Benefits Guide for details.
Hinge Health is here when you need help recovering from back and joint issues. Hinge Health pairs wearable sensor-guided therapy with a virtual clinical care team to aid in your recovery fully funded by WFM. Contact Hinge Health at 855-902-2777 or visit the Hinge Health website.
Whole Foods Market is here to support you on your journey to quit nicotine. Contact Quit For Life at myquitforlife.com/wfm or call 888-QUIT-4-LIFE to participate in a free clinically proven program to help you develop a path to a nicotine-free life.
*Not available to HSMSA enrollees
You pay the full cost of covered services (including prescriptions) until you reach the deductible. See page 12 of the Benefits Guide for details. Or click to watch this video.
If you enroll dependents, the plan will pay benefits for any family member who meets the individual deductible. Once the family deductible is met, the plan begins to pay benefits for all family members. One family member or a combination of family members can satisfy the family deductible.
You pay copays for primary care, specialist, and urgent care visits and the total cost of other covered services (including prescriptions) until you reach the deductible. See page 13 of the Benefits Guide for details.
If you enroll dependents, the plan will pay benefits for any family member who meets the individual deductible. Once the family deductible is met, the plan begins to pay benefits for all family members. One family member or a combination of family members can satisfy the family deductible.
The Whole Health Plan offers two in-network tiers with access to quality providers. The Preferred Tier gives you access to a curated network of local providers, clinics, and hospitals that have agreed to offer higher cost savings on services. When you use a preferred wellness provider, and you're enrolled in the Personal Wellness Account, there is no cost for primary care and specialist office visits—and there are no annual deductibles to meet for these services. See page 16 of the Benefits Guide for details.
Tip: When you need urgent care, ER, or hospital services, you can use the Expanded Tier, which provides in-network benefits for these and other services the Preferred Tier does not.
When you need care, and you're on the Whole Health Plan, reach out to a Health Resource Coordinator (HRC) at 844-380-4554. Your HRC can help align your health and wellness goals with the right provider.
If you enrolled dependents, the family deductible must be met before the plan pays benefits for any one person. One family member or a combination of family members can satisfy the family deductible.
The Surest plan provides access to top-notch nationwide in-network doctors through the UnitedHealthcare Choice Plus and Optum Behavioral Health networks. The plan also includes prescription drug coverage through Prime Therapeutics.
Access code: WFM2025
Take the mystery out of the cost of medical care. Before you receive care or fill a prescription, you can use the Surest Provider Directory, which shows the actual copay cost for care based on the provider, service, and prescription information you enter.
The HMSA PPO for our Hawaii Team Members provides comprehensive coverage and emergency care in the Hawaiian islands, on the mainland, and when you travel outside of the United States. To get the same care and coverage, you must use physicians, facilities, and pharmacies within the Blue Cross/Blue Shield network. Visit the HMSA Your Travel Benefits page for more details.
Staying on top of your medications is crucial to your health. Remember, all the health plans cover standard preventive medications at 100%.
If enrolled in the National Choice, National Select, or Whole Health Plan, you can make the most of your prescription coverage by using a Prime Therapeutics in-network retail pharmacy for your 30-day prescription supply. For your 90-day supply, be sure to use CVS or Walgreens (depending on which you selected during Benefits Enrollment). Don't forget you can also access Amazon Pharmacy for mail order service. See page 20 of the Benefits Guide for details.
In addition to keeping your smile shining, preventive dental care can often identify the early warning signs of medical conditions with your heart, blood sugar, bones, or digestion. Whole Foods Market dental plans provide no-cost preventive care like exams, cleaning, X-rays, and other age-appropriate services. The plans also provide restorative coverage for services like fillings, tissue disease treatments, crowns, and more. Visit Cigna for details on your plan's coverage and to find an in-network provider near you.
Regular eye exams are another part of staying on top of your preventive health care. If you elected vision coverage during Benefits Enrollment, you have access to one of the nation's largest networks of eye care providers through Vision Service Plan (VSP). You can get $10 in-network eye exams and low cost glasses or contacts each year; plus, you can access additional discounts and savings. Visit VSP for more details.
Tip: You do not need an ID card for most vision visits. Tell the physician you are a VSP member, and the care provider will do the rest.
Your member ID when registering for a VSP account is 00+TMID (ex. 001234567).
Understanding health and wellness plans can be confusing. Here are a few basic plan terms to take the guesswork out of learning about your benefits. Click the thumbnails to learn more.
During Benefits Enrollment, you selected which accounts you want to use to save and pay for your healthcare expenses. If you are a new enrollee or if you changed your account type, you should receive a debit card from WEX in January.
You can manage your HSA, PWA, and FSAs online at wexinc.com. The WEX tools allow you to check your balances, request a reimbursement, designate a beneficiary, or update your profile and preferences.
Now’s let’s look at few tips and tricks for using your accounts:
Plan | National Choice or WHP | National Select |
---|---|---|
Family | $1,500 | $1,000 |
Individual | $1,000 | $500 |
If you enrolled in a Health Care Flexible Spending Account, you've signed on for a way to help you pay for out-of-pocket healthcare expenses with great tax savings. By making pre-tax contributions to your account, you save money because your contributions are deposited to your FSA before any income taxes are deducted.
Here are some quick reminders about how to make the most of your Health Care FSA:
If you are enrolled in both an HSA and the HSA-Compatible FSA, remember that your FSA funds can only be used for dental and vision expenses. You'll use your HSA to help pay for eligible medical and prescription expenses.
If you're expecting a new bundle of joy, don't forget that Whole Foods Market provides eligible full-time Team Members up to six weeks of paid parental leave. Whether through birth or adoption, new parents (birth and non-birth) can spend time bonding with their new child without worry.
Paid parental leave is coordinated with FMLA, WFM Short-Term Disability if elected, and any state-mandated income replacement, parental leave, and medical leave. For more information, visit the Paid Parental Leave page on Innerview or contact Sedgwick at 844-465-6240.
Our fundamental belief at Whole Foods Market is that nutrition is the key to health and wellness—physically, emotionally, and financially. Studies show that chronic medical conditions like type 2 diabetes and heart disease can be managed and, in some cases, reversed by adopting a healthier diet and lifestyle changes.
The organic, fresh foods we sell at Whole Foods Market every day are, in fact, just what the doctor ordered. And with your in-store Team Member discount, it’s easy to eat nutritiously and save money. Learn more about your in-store discounts in the Team Member Discounts section.
Team Members and their registered spouses or domestic partners receive a 20% discount on in-store purchases and an additional 15% discount on select food bar items at Whole Foods Market locations.
All Team Members have access to top-brand apparel, technology, and travel companies like Apple, AT&T, Microsoft, American Airlines, and more. Click here to access your savings.